Privacy Policy
Keller Henson – Thailand
Effective Date: 27/02/2026
1. Introduction
Welcome to Keller Henson (“Company”, “we”, “us”, “our”).
Keller Henson is a real estate platform operating in Thailand that allows users to:
Browse real estate listings
Create user accounts
Send contact requests
Purchase packages to publish property listings
Publish their own property units
We are committed to protecting your personal data in compliance with the Thailand Personal Data Protection Act (PDPA).
By using our website, you agree to this Privacy Policy.
2. Data Controller
Keller Henson
[Legal Company Name]
[Company Registration Number]
[Registered Address in Thailand]
Email: [email protected]
We act as the Data Controller under Thai PDPA.
3. Personal Data We Collect
We may collect the following types of personal data:
3.1 Account Information
Full name
Email address
Phone number
Password (encrypted)
Company name (if applicable)
Profile information
3.2 Listing Information
Property details
Photos
Pricing information
Location details
Description content
3.3 Communication Data
Messages sent via contact forms
Inquiries between users
Customer support communications
3.4 Payment Information
Payments for publishing packages are processed through third-party payment providers.
We do not store full credit card or payment details on our servers. Payment data is handled securely by the external payment gateway.
We may store:
Transaction ID
Payment status
Purchased package details
Date of purchase
3.5 Technical Data
IP address
Browser type
Device information
Cookies
Usage data
Analytics data
4. Purpose of Processing
We process personal data to:
Create and manage user accounts
Enable property listing publication
Process package purchases
Respond to contact inquiries
Improve website functionality
Prevent fraud and abuse
Comply with legal obligations
5. Legal Basis (PDPA)
Under Thailand PDPA, we process your data based on:
Contract performance (account creation, listing publication)
Legitimate interests (security, fraud prevention)
Legal compliance
Consent (for marketing communications, where applicable)
6. Cookies
We may use cookies and tracking technologies for:
Login authentication
Website performance
Analytics
Marketing and advertising
Users may disable cookies through browser settings. However, some features may not function properly.
7. Data Sharing
We may share data with:
Payment processors
Hosting providers
IT service providers
Analytics services
Legal authorities (if required by law)
We do not sell personal data.
8. Data Retention
We retain personal data:
As long as your account remains active
As necessary to fulfill legal obligations
For dispute resolution and fraud prevention
We may retain certain records even after account termination where legally required.
9. User Rights (Under PDPA)
You have the right to:
Access your personal data
Request correction
Request deletion
Withdraw consent
Request data portability
Object to processing
Requests can be sent to: [email protected]
10. Data Security
We implement reasonable technical and organizational security measures, including:
SSL encryption
Encrypted passwords
Access control systems
Server security measures
However, no system is completely secure.
11. International Transfers
If data is transferred outside Thailand, we ensure appropriate safeguards are in place as required under PDPA.
12. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page.